Privacy Policy

Last updated: May 24, 2026

Jade Match ("we," "our," or "us") provides love compatibility readings, ideal partner readings, and related digital products (the "Service"). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website.

1. Information We Collect

**Information you provide.** We collect information you voluntarily submit, which may include:

• Birth dates, optional birth times, and optional gender selections
• Relationship context and optional questions you include with your reading
• Email address (if you choose to receive your report or updates)
• Feedback, messages, or any other text you submit through our forms

You are responsible for the accuracy and nature of the information you choose to provide.

**Sensitive information.** Our Service is not designed to process sensitive personal information. Do not submit any of the following: government identification numbers, financial account numbers, passwords, precise location data, health information, information about legal matters, reports of abuse or emergencies, self-harm content, or information about children.

**Automatically collected information.** We may collect basic usage data including pages viewed, buttons clicked, approximate device and browser type, timestamps, referral source, and error logs. We use this data to understand product performance, improve the Service, prevent misuse, and debug errors.

2. How We Use Your Information

We use your information for the following purposes:

• To generate and display your digital reading
• To create and maintain a private report link
• To send your report via email if you provide your email address
• To process payments if you purchase a paid report
• To improve the Service and develop new features
• To prevent abuse, detect fraud, and debug errors
• To comply with legal obligations or respond to lawful requests

3. AI Processing

Your submitted information may be processed by an artificial intelligence service provider to generate or improve your reading. AI-generated output may be inaccurate, incomplete, or inappropriate. AI output is part of an entertainment and self-reflection product and is not professional advice or a factual determination about any person.

4. Payment Processing

If you purchase a paid report, payment details are processed by a third-party payment provider. We do not store full credit card numbers or complete payment credentials on our servers. The payment provider's privacy policy and terms of service apply to payment processing. We recommend reviewing their policies before completing a purchase.

5. Report Links and Email

If you provide an email address, we may use it to send your report link, purchase confirmation, product updates related to your reading, support messages, or legally required notices.

Your report is accessible via a private link. Anyone who has this link may be able to view your report. Do not share the link if you wish your report to remain private.

6. Cookies and Local Storage

We use browser storage technologies such as localStorage and cookies to provide core functionality, maintain your session, store your readings, and understand how the Service is used. You can control or delete cookies and local storage through your browser settings. Disabling these technologies may affect the functionality of the Service.

7. Analytics

We collect basic analytics data to understand how users interact with the Service, improve conversion flows, and fix bugs. This data may include pages visited, actions taken, and general device and browser information. We do not use analytics to identify individual users from their reading content.

8. Third-Party Service Providers

We engage third-party service providers to help operate the Service. These may include hosting providers, database services, AI generation providers, payment processors, email delivery services, analytics services, security and logging tools, and customer support platforms. These providers only process your information for the purposes of providing their services to us. They are contractually required to handle your information in accordance with applicable data protection obligations.

9. No Sale of Personal Information

We do not sell your personal information. We do not use the content of your private readings to publicly identify you. If advertising, retargeting, or data-sharing practices are introduced in the future, this Privacy Policy will be updated before those practices begin.

10. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this policy. This includes maintaining access to your report, maintaining transaction records, complying with legal obligations, preventing fraud, resolving disputes, and maintaining backups.

When information is no longer needed, we delete or anonymize it in accordance with our data retention practices.

11. Your Rights: Access and Deletion

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, see contact us part at the end of this document. We will respond in accordance with applicable law. We may need to verify your identity before processing your request. Certain information may be retained as permitted or required by law, including for transaction records, fraud prevention, or legal compliance.

If your data is currently stored only in your browser's localStorage, you can delete it immediately by clearing this site's browser storage through your browser settings.

12. International Users

The Service is hosted on servers located in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your local laws.

13. Children

The Service is intended for adults. You must be at least 18 years of age to use the Service. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor in a jurisdiction where such collection is prohibited, we will delete it.

14. Security

We implement reasonable technical and organizational measures to protect your information. However, no website, database, or internet transmission can be guaranteed to be fully secure. You use the Service at your own risk. We encourage you to use strong passwords and keep your report links confidential.

15. Nature of the Service

Protections described in this Privacy Policy do not change the nature of the Service. All readings are provided for entertainment and self-reflection purposes only. The Service is not intended for emergencies, abuse intervention, medical diagnosis, legal advice, financial decisions, psychological treatment, or safety-related decisions.

16. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy to the extent permitted by law.

17. Contact Us

For questions about this policy or the Service, please visit our Contact page at [yourdomain.com/contact].